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Frequently Asked Questions (FAQ)
For a brief overview on how to perform Umrah, please click here. Umrah books and additional detailed step-by-step information will be provided to all participants.
For a list of frequently asked questions and their answers, please click here.
The FAQ includes:
What is the cancellation policy?
There is a 10% (of the total amount due) non-refundable fee once the deposit/payment is made. If cancellation is requested 45 to 60 days before departure, there is a 25% non-refundable fee. 30 to 44 days before departure there is a 40% non refundable fee, 15 to 29 days before departure there is a 70% non-refundable fee. No refund will be issued for cancellations 14 days before the departure.
- General Travel
- Pricing and Registration
- Women Traveling with Sacred Caravan
What is the cancellation policy?
There is a 10% (of the total amount due) non-refundable fee once the deposit/payment is made. If cancellation is requested 45 to 60 days before departure, there is a 25% non-refundable fee. 30 to 44 days before departure there is a 40% non refundable fee, 15 to 29 days before departure there is a 70% non-refundable fee. No refund will be issued for cancellations 14 days before the departure.